rev. 8/2018
On The Horizon is an FAQ publication for the staff of the Fresno County Public Library on the use of Horizon and ValleyCat.
Monday, August 31, 2009
"Small Fee for Holds" Message in ValleyCat
Whenever a customer places a request in ValleyCat, they receive the Request Confirmation page shown below. It will always contain the message "Please note, some libraries charge a small fee for holds" regardless of their btype or location. Thanks to Measure B, Fresno does not charge a fee to place a hold so it does not apply to our customers. However, some other SJVLS jurisdictions may charge their customers for this service. Hence the message. Since we all use a single Horizon/ValleyCat system, this message cannot be customized to fit each customer/location.
rev. 8/2018
rev. 8/2018
