In House Use Check-in Not Exempt From Fines.

In House Use Check-in

 'In House Use' Check-in mode is not exempt from fines.  Sometimes items that are checked out get mixed into other materials.  If a late item is checked-in using 'In House Use' it will charge the borrower's account.

There are two options that will help with this situation: turn on the 'Show Borrower' option (which will allow you to go to their account to waive fees) or be lenient in waiving fees when the borrower says they returned the item on time.

How to turn on 'Show Borrower':  

1. Click on 'CKI' on the upper left corner.
2. Click on 'Show Borrower's.   A check will appear next to it once it has been selected. 

*If a late item is checked-in and the 'Show Borrower' feature is on, a pop up window of the borrower's account will appear.  You can waive the fee from there.  

Weeding? Don't Delete Items. Change Their Status Instead.

Have an item you want to get rid of? There are procedures in place for this very situation. 

NEVER delete an item that you want removed from the catalog.  If the item needs to be removed from the catalog change the status to 'wd' (withdrawn).  

Items with the status 'wd' are deleted from Horizon once a month by Systems.  OCLC is then notified that FCPL no longer owns that copy.  They in turn update their database.  It is important to keep Horizon and OCLC in sync with each other so that other libraries looking to borrower items will have the most up to date information of our collection. This is why it is important not to delete any items yourself. 

For more information about item statuses and their definitions click this link.

For more detailed information on this procedure click this link.

New Location (Pop Up Senior Library)

You may have noticed a new location available in Horizon.  This is WoW!'s new pilot program called the Pop Up Senior Library.  This mobile branch will help serve the senior citizens in selected facilities around Fresno. It is all about ease of access. They will be able to place holds and browse a selection of books from the comfort of their facility.

Information you will need to know:

The Pilot goes live June 10^th 2015

It will be a holds location although at this moment it is hidden from web users.

Items from this location WILL NOT FLOAT.

Holds slips will have the name of the facility at the top and the name of the customer underneath.

Cards will be created at the facilities by WoW! not at other branches.

The name of the facility will be in address line 1.  If you see this PLEASE do not change it.  (this is so that the facilities name will appear on the holds slip making it easier to deliver.)