Status Update Schedule For Trace, Lost, and Missing Items

The following chart shows the progression of items from one status to another relative to items that have disappeared from the collection. Horizon will automatically change the status from Lost to Missing on a daily basis.

Trace to Missing, Relocation in Progress to Missing and Missing to Withdrawn status is done manually by Support Services on a monthly basis. For example, if you can't find an item on the shelf, put into Trace status. If it is not found in 3 months, the status will change to Missing. If it is not found in another 6 months, the status will be changed to Withdrawn and the item will be deleted from Horizon within a month.

(Click on the image to enlarge it.)

rev. 2/2018

Expired Library Cards

Most types of Fresno County library cards are set to expire automatically every five years (1,825 days). A complete list of borrower types and expiration periods can be found in Chapter 400 of the Library Manual on OZ.
Card Expired Before Today’s CKO

• If a patron’s account expired before today’s check outs, the Expired Library Registration window will appear as soon as their card is scanned.

• Click Renew and the Renew Registration window opens.
• Verify the borrower type and phone number are correct. A new expiration date will be assigned automatically.
• Click Save – Close.

Card Expires During Today’s CKO Period
If the patron’s card is set to expire during the upcoming checkout period, Horizon will automatically assign the usual check out period to that item(s). The card will expire while those items are checked out and staff can renew it the next time the patron uses their card.


rev. 2/2018