Showing posts with label expired holds. Show all posts
Showing posts with label expired holds. Show all posts

Wednesday, January 3, 2018

Number of Holds Allowed

The majority of FCPL borrowers are allowed up to 30 holds (with exceptions noted below). This 30-item hold limit should not interfere with our 25-item maximum check out policy since it would be rare indeed for all 30 holds to arrive at the same time. If this does prove an issue, you can show the patron how to suspend some of their holds. See posting(s) related to "Suspend A Hold Request".



  • 0 holds allowed: FLTTR, FMR, FPAY, FSURF, FCOLL

  • 30 holds allowed: All other Fresno borrower types - including staff

Note: Cancelled and Expired Holds do not visibly show on the customer's request list. However they are still technically part of their request list and therefore count towards the overall total. If you suspect a "hidden" request in a customer's request list is preventing them from placing additional request, contact the Jurisdiction System Administrator, who will check with System Office.

rev. 1/2018

Sunday, April 28, 2013

Items Stuck on the Expired Holds List

Holds that don't disappear from your expired holds list are the result of items on the hold shelf which have expired and then were checked out before being checked in. To prevent this from happening in the future, if an item on the hold shelf has expired, CHECK IT IN BEFORE YOU CHECK IT OUT to anyone.

For those items that keep showing up on the  expired holds list, but are not on the shelf - check the item in DAMAGED, then put it in TRACE status. This will keep your expired holds list current.