Recently a patron reported that titles added to their My List were not being saved to their account. Here's a few tips for making sure this doesn't happen.
1. Be sure to log into your library account before adding items to My List. Otherwise, the titles will only be added to My List for that one session.
2. Just as important, remember to log out of your library account after adding titles to My List. It seems that if you forget to log out and the session times out on its own, the recently added titles will not be saved to My List.
Note: once titles have been 'lost' or 'removed' from My List, there's no way to get them back. They are gone forever. If your customer is concerned with losing their list of titles, suggest they email the list to themselves occasionally. See the other My List postings for more information on My List features.
On The Horizon is an FAQ publication for the staff of the Fresno County Public Library on the use of Horizon and ValleyCat.
Monday, November 30, 2009
Tuesday, November 10, 2009
Standard Font Setting in Horizon
In Horizon, every user has the ability to set the font type and font size for the screen. However unless you use the recommended standard font, some Horizon buttons and options may fail to appear correctly on the screen. Follow the instructions below to avoid this problem.
From the Horizon log in screen enter your username and password, then select the Options button. The following window appears. The recommended standard is Arial Unicode MS with a 10, 11 or 12 font size. Be sure to check mark the "Make Default" box to save these settings.
From the Horizon log in screen enter your username and password, then select the Options button. The following window appears. The recommended standard is Arial Unicode MS with a 10, 11 or 12 font size. Be sure to check mark the "Make Default" box to save these settings.
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