Showing posts with label transit hold. Show all posts
Showing posts with label transit hold. Show all posts

Thursday, December 1, 2016

Horizon 7.5.4 Bug: Corrupted Prior Circ Info When 'Transit Hold' Item is Checked in as Damaged Twice

If a transit hold item is checked in as damaged twice in a row, the circ_history record is corrupted. That second damaged checkin will change the borrower on the Prior Circ Info to the borrower who requested the item, not the borrower who last checked it out and presumably damaged it.

This is a known bug for the Horizon 7.5.4 upgrade and may be fixed in the next upgrade.


rev. 4/2018

Monday, July 20, 2009

Status Update Schedule For Trace, Lost, and Missing Items

The following chart shows the progression of items from one status to another relative to items that have disappeared from the collection. Horizon will automatically change the status from Lost to Missing on a daily basis.

Trace to Missing, Relocation in Progress to Missing and Missing to Withdrawn status is done manually by Support Services on a monthly basis. For example, if you can't find an item on the shelf, put into Trace status. If it is not found in 3 months, the status will change to Missing. If it is not found in another 6 months, the status will be changed to Withdrawn and the item will be deleted from Horizon within a month.

(Click on the image to enlarge it.)



rev. 2/2018