As of today, shipment should be checked in using regular check in. Previously, it has been standard practice to check in shipment using exempt check in. This change in practice is to remain consistent with Policy 16.6-1, Volunteer Use of Horizon, which does not allow volunteers access to exempt check in status because it could affect the fines/fees posted to a borrower's account. Since many branches use volunteers for shipment check in, this practice is being updated.
rev. 5/2018
On The Horizon is an FAQ publication for the staff of the Fresno County Public Library on the use of Horizon and ValleyCat.
Showing posts with label volunteers. Show all posts
Showing posts with label volunteers. Show all posts
Friday, July 29, 2016
Wednesday, April 30, 2014
Teen Volunteers Have Special Handling
We currently have just a handful of teen volunteers. For these teens, they are no longer in the
FVOL status within Horizon but instead there is a message in their account that
reads “Teen Volunteer. Please waive
fines manually (don't use fvol for teens)”
Please do exactly as the note indicates and waive fines but not lost
material or processing fees. On that
note, it’s okay to waive fines that were accrued previously.
For future teen volunteers, please use this wording as a note in Horizon.
For future teen volunteers, please use this wording as a note in Horizon.
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