If a transit hold item is checked in as damaged twice in a row, the circ_history record is corrupted. That second damaged checkin will change the borrower on the Prior Circ Info to the borrower who requested the item, not the borrower who last checked it out and presumably damaged it.
This is a known bug for the Horizon 7.5.4 upgrade and may be fixed in the next upgrade.
rev. 4/2018
On The Horizon is an FAQ publication for the staff of the Fresno County Public Library on the use of Horizon and ValleyCat.
Showing posts with label prior circ info. Show all posts
Showing posts with label prior circ info. Show all posts
Thursday, December 1, 2016
Monday, November 14, 2016
Looking Up Prior Borrower Information
Ocassionally an item arrives in the shipment damaged or missing disks. It would be nice to know the name of the prior borrower to charge them for the damage or contact them regarding the missing parts.
The name of the prior borrower is on the item record for 15 days after the item has been returned. That amount of time is typically the most an item might be in the shipment as it travels from one location to another. But once that time has elapsed, there's no way to tell who had it out last. We do not want to retain prior borrower info longer than that as one way to safeguard patrons' privacy in case their library records are subpeonaed.
To find prior borrower:
rev. 4/2018
The name of the prior borrower is on the item record for 15 days after the item has been returned. That amount of time is typically the most an item might be in the shipment as it travels from one location to another. But once that time has elapsed, there's no way to tell who had it out last. We do not want to retain prior borrower info longer than that as one way to safeguard patrons' privacy in case their library records are subpeonaed.
To find prior borrower:
- F2 - Search by item barcode
- At the bib record - Show Copies
- Highlight the item - click Detail Status at the bottom of the screen.
- A new window opens. Page Down until you reach the Prior Circ Info section.
- If it's been less than 15 days since the item was returned, the borrower's name will appear here. If this section is blank, it's been more than 15 days.
rev. 4/2018
Monday, October 25, 2010
15-Day "Last Patron" Information
Effective September 2010, the SJVLS Administrative Council of Library Directors voted to keep "last patron" data in Horizon for 15 days. This replaces the previous setting of 3 days. This makes it easier to contact the last person who checked out the item in case it was missing a piece or damaged - even if the item is in shipment for a while. System determined that 96% of the items in shipment would be delivered within 15 days so this time period would be sufficient for the vast majority of items.
Subscribe to:
Posts (Atom)