Wednesday, April 30, 2014

Teen Volunteers Have Special Handling

We currently have just a handful of teen volunteers.  For these teens, they are no longer in the FVOL status within Horizon but instead there is a message in their account that reads “Teen Volunteer.  Please waive fines manually (don't use fvol for teens)  Please do exactly as the note indicates and waive fines but not lost material or processing fees.  On that note, it’s okay to waive fines that were accrued previously.

For future teen volunteers, please use this wording as a note in Horizon.