Customer's Request List
- The ILL will appear on the patron’s request list as soon as a copy has been located at another library. It can be viewed by staff from Horizon or by the patron through My Account access in ValleyCat. The date of the request is the date the item was requested from the owning library - not the date the patron completed their original ILL request form.
- All ILL titles begin with “I L L/” followed by the title as one long word (i.e. I L L/10MinuteToughness).
- Seach by Title Browse: enter I L L/ to browse the list of all ILL titles in Horizon. If you know the title of the ILL, enter I L L/ followed by the title as a single word. For example, to find the ILL titled 10 Minute Toughness, do a Title Browse search for "I L L/10minute".
- The requested item is first given a barcode beginning with FILL followed by the OCLC request number (i.e. FILL61289480). This tells you it has been requested and we are waiting for the item to arrive. When the item actually arrives, it is given a standard item barcode.
- Search by barcode: To locate all of the ILLs that have been requested, but have not yet arrived, enter FILL********. After the item arrives, the ILL is given a standard item barcode.
ValleyCat Search
- ILL items will be difficult for customers to find in ValleyCat because both the bib record and the item record have been marked “staff only”. Customer cannot find ILL titles using any keyword search option. They might discover ILL titles by using Title Browse and enter ILL. If they do happen to discover an ILL title, there's a note included in the record that says: "This title is not available for general circulation". They could still place a request on the item. However, if this happens, staff should ignore any holds on the ILL to anyone else besides the original customer. The ILL should always be returned to Central Circulation's ILL Department when it's returned.
