Request List Numbering Oddity

Every once in a while you may come across a request list where the number to the left of the customer's name does not match their number in the queue. For example, in the screen shot below Customer #1 Hauser, Paul B is #46 in the queue. This is an occasional bug where the request order numbers do not get reset as they are filled. We don’t know why it happens. But it doesn’t affect the order in which the holds are filled.