Recently a patron reported that titles added to their My List were not being saved to their account. Here's a few tips for making sure this doesn't happen.
1. Be sure to log into your library account before adding items to My List. Otherwise, the titles will only be added to My List for that one session.
2. Just as important, remember to log out of your library account after adding titles to My List. It seems that if you forget to log out and the session times out on its own, the recently added titles will not be saved to My List.
Note: once titles have been 'lost' or 'removed' from My List, there's no way to get them back. They are gone forever. If your customer is concerned with losing their list of titles, suggest they email the list to themselves occasionally. See the other My List postings for more information on My List features.
On The Horizon is an FAQ publication for the staff of the Fresno County Public Library on the use of Horizon and ValleyCat.
