Horizon Option for Preoverdue NoticesEvery patron who signs up for email notices, also has the option to receive “preoverdue” notices. A preoverdue notice is generated 3 days before an item is due to remind the patron to renew/return it. The email includes the following message/link along with the title(s) affected:
“Courtesy reminder - The following items are due soon. To renew items go to http://hip1.sjvls.org/ipac20/ipac.jsp?profile=fhq&menu=account or contact the library. Please do not reply to this email. The mailbox is unattended.”
In order to receive these reminder notices:
- The patron must sign up to receive Horizon email notices and
- The Preoverdue option must be checked.
Can a patron receive Horizon preoverdue notices if they get notices by regular mail or phone? No, they must be signed up for email notices. Patrons can sign up in person or online at http://www.fresnolibrary.org/email.html.
Do they have to receive preoverdue notices in order to receive other notices by email? No, they can opt out of the reminder notices, but still receive all other email notices. Note: existing patrons signed up for email notices who used their card in 2008, have been automatically signed up to receive preoverdue notices.
rev. 1/2018
