Some borrowers may have more than one name that could be considered their last name or they have multiple words that make up their last name (i.e. Jose Cruz Hernandez). Sometimes it is difficult to decide how to enter these types of names into the borrower’s record. The rule of thumb is to enter the borrower’s name into Horizon exactly as it appears on their driver’s license or ID. For example:
- License says: Jose Cruz Hernandez. Enter into Horizon as: Hernandez, Jose Cruz
- License says: Emilia Rodriguez Hernandez De La Cruz. Enter into Horizon as: De La Cruz, Emilia Rodriguez Hernandez
- License says: Josephina Ernestina Santos-DeLeon. Enter into Horizon as: Santos-DeLeon, Josephina Ernestina
- License says: William Vander Plaats. Enter into Horizon as: Vander Plaats, William
Reminder: before creating a new borrower record in Horizon, be sure to search for an existing borrower using all possible spacing/ordering variations.
rev. 1/2018
