In House Use Check-in Not Exempt From Fines.

In House Use Check-in

 'In House Use' Check-in mode is not exempt from fines.  Sometimes items that are checked out get mixed into other materials.  If a late item is checked-in using 'In House Use' it will charge the borrower's account.

There are two options that will help with this situation: turn on the 'Show Borrower' option (which will allow you to go to their account to waive fees) or be lenient in waiving fees when the borrower says they returned the item on time.

How to turn on 'Show Borrower':  

1. Click on 'CKI' on the upper left corner.
2. Click on 'Show Borrower's.   A check will appear next to it once it has been selected. 

*If a late item is checked-in and the 'Show Borrower' feature is on, a pop up window of the borrower's account will appear.  You can waive the fee from there.  

Return Slip Doesn't Look Right

Once your branch has CircIT self check a few things change in terms of procedure.  If you're checking-in an item and the return slip comes up looking "wrong" (see example), this is a reminder you need to use Horizon to check in the item - not CircIT.

Things wrong in this example: library name isn't spelled out, barcode doesn't match book and no county listed for other jurisdictions. This is not the System standard for routing slips.

The CircIT client (installed on customer CKO stations) should only be used for check-in when the customer requests a receipt. Then the item needs to be checked in again in Horizon from the workroom. This will give you the correct routing slip.