There are times when Horizon does not automatically remove the Hold Notification Block even after the borrower checks out the item or the hold expires and the item is returned to the owning branch. You can try to delete the block manually. However, if that still does not clear the block, report the borrower’s name and barcode, and the item’s title and barcode to the Jurisdiction System Administrator so it can be removed by a system-level process.
rev. 2/2018
On The Horizon is an FAQ publication for the staff of the Fresno County Public Library on the use of Horizon and ValleyCat.
