Wednesday, September 16, 2015

In House Use Check-in Not Exempt From Fines.

In House Use Check-in
 'In House Use' Check-in mode is not exempt from fines.  Sometimes items that are checked out get mixed into other materials.  If a late item is checked-in using 'In House Use' it will charge the borrower's account.
There are two options that will help with this situation: turn on the 'Show Borrower' option (which will allow you to go to their account to waive fees) or be lenient in waiving fees when the borrower says they returned the item on time.
How to turn on 'Show Borrower':  
  1. Click on 'CKI' on the upper left corner.
  2. Click on 'Show Borrower's.   A check will appear next to it once it has been selected. 




















*If a late item is checked-in and the 'Show Borrower' feature is on, a pop up window of the borrower's account will appear.  You can waive the fee from there.