SmartPay-Login restrictions

 There are a few instances in which patrons are not able to use SmartPay.

If the card is marked lost, the patron wi be unable log on to SmartPay.

If a patron has a lost item on their record and has one of the following btypes, they will be unable to log in to SmartPay:

• Pcoll
• Mcadic
• Mcjic
• Mcyaic
• Maincoll
• Majinco

Fresno's accounts are not blocked from SmartPay, with the exception of lost cards.

3/10/22-dh