Prefixes (not area codes) beginning with 999 are not dialed by Telemessaging.
The Telemessaging software is written to block calls with the prefix “999” (e.g. 559-999-1234). This is related to the fact that the company that developed the Telemessaging software has headquarters in New Zealand and associated offices in Australia and the United Kingdom. In the United Kingdom and some other countries, “999” is commonly used as an emergency number, like “911” in the United States.
This affects over 1,770 borrowers at this time. Telemessaging will not work for these phone numbers. These customer should use an alternate phone number of select an alternate notification method.
Also see "Area Codes and TeleMessaging"
On The Horizon is an FAQ publication for the staff of the Fresno County Public Library on the use of Horizon and ValleyCat.
