Thursday, April 4, 2013

Phone Numbers with Extensions

Some borrowers have a phone number with an extension. Here's the data entry rules for that situation:
  • Enter the phone number as 000-000-0000 x000  (Example: 559-123-4568 x910)
  • Because telemessaging cannot call a phone number that has an extension, set the Phone Type to one of the "no telemessaging" types